1. An Indian Citizen can open a Savings Bank Account in his/her name or jointly with others (Payable to Either or Survivor) Requirements for opening the account:
   
   

   1. Two recent passport size photographs (duly signed).
   2. Specimen Card-cum-account opening form supplied by the branch.
   3. An introducer acceptable to the bank.
   4. Nomination Form.
   5. The introducer and the prospective account holder(s) have to come in person to open the account.
   6. PAN/GIR No. or Declaration to be furnished.
   7. The customer should deposit initial minimum amount in cash and must maintain minimum balance in the account.
      
      
2. Customers may avail cheque book facility as per the rules and have to pay prescribed service charges for issue of cheque books
3. In non-computerized branches passbooks will be issued.
4. In computerized branches statements of accounts will be given and passbook where there are pass book printers.
5. The Bank offers 3 insurance linked schemes as under
   1. Abhaya SB - Rs. 25,000/- Accident Insurance.
   2. Abhaya Gold - Rs. 1,00,000/- Accident Insurance.
   3. AB Jeevan Abhaya - Rs. 1,00,000/- Life Insurance

1. This account is primarily meant for business transactions.
2. The account can be opened by an individual in one's own name or in the name of the firm as owner., Joint, individuals, Partnership Firms, Hindu undivided family, Limited Company, Registered Bodies, Trusts can open the account.
3. The customer should be introduced by a person acceptable to the bank.
4. Declaration of proprietorship, partnership deed, Memorandum and Articles, a Board resolution in case of companies, Trust deed, details of other bank accounts, no objection from the present bankers and any other information required by the Bank as the case may be should be furnished.
5. Minimum balances should be maintained as per rules.
6. There are no restrictions on the number of transactions.
7. No interest will be paid on the balances.
8. The Bank offers one insurance linked current account scheme along with one of the subsidiaries of GIC.
   1. Insured Current Deposit scheme with accident insurance coverage of Rs.1,00,000/- at a charge decided upon by the Bank.

1. Term Deposits are acceptable for different periods ranging from a minimum of 15 days to a maximum of 10 years.
2. Customers who are properly introduced for Savings Bank account/Current account need not get introduced for Term Deposit account.
3. Interest is paid at the prevailing rates, at simple rate, either periodically or at maturity on FDRs and at compounded rate on cumulative deposits on Maturity. Monthly interest will be paid on discounted rates.
4. Term Deposit Receipts are not transferable from one person to another.
5. Repayment: For different periods of time, different rates are applied. On the due date the deposits are repaid on surrender of deposit receipt duly discharged by the depositor on the back across a Revenue Stamp of Re.1/-. If the deposit proceeds are Rs.20,000/- or more the same are paid through account payee crossed Demand Draft or Pay Order or credited to the account of the depositor. Premature withdrawal of deposit may be entertained on request duly signed by the depositor in individual account or all the depositors jointly in the joint account. Penal interest is deducted for premature withdrawal of deposits as per the conditions and rules in force.
6. Renewal: Overdue deposits can be renewed for a period extending beyond the date of renewal atleast for a minimum period for which the bank accepts fresh Term Deposits as on the date of renewal.
7. Renewal: Unless the Bank receives instructions to the contrary, fixed deposit if so opted at the time of deposit will be renewed automatically on maturity without presentation of the receipt, for the period of the original deposit.
8. Loans against Term Deposits: Credit facility against the security of Term Deposits of the bank is available to the depositors at prescribed margins. The bank fixes rate of interest on the loans from time to time and in case of Kaplataruvu deposit interest is compounded at quarterly rests. No loan is granted against deposits kept with other banks, and also against deposits kept with other branches of the bank. Loan can be repayable by the borrower on any day on or before the maturity date of the deposit. If the loan is not adjusted in full before the maturity of the deposits pledged, the same will be adjusted by maturity value of deposits and the borrower should pay the balance amount with applicable interest.
9. Nomination facility is available.
10. Deposit accounts can be transferred from one branch to another branch of the bank on request.
11. Full particulars and conditions are available with the Branch Manager.
12. Duplicate Receipt: A depositor can obtain a duplicate Receipt for the lost/stolen/misplaced Deposit receipt on production of surety and an indemnity bond as per rules.

The Bank caters to the credit needs of all segments of the society for establishing/carrying business/trade, Services, Large, Medium and Small Industries, Transport including Professional. Specialized branches of the Bank exclusively cater to specific needs of the customers. All our national priorities are well taken care of by providing credit to Priority Sector such as Agriculture (both direct and indirect). Retail Trade, Small Business, Self Employed, Housing Loans, Educational Loans and under Govt. sponsored schemes like PMRY, SJSRY, SGSY, SHG etc. aimed at upliftment of the poor and needy. For assessing a credit proposal, the following are considered.

• Prior knowledge of applicant's financial affairs gained from past dealings.
• Information obtained from credit reference agencies/banks.
• Information supplied by the applicant.
• Credit scoring.
• Applicant's age.
• The marketing prospectus and ability to repay.

The Bank will process the proposals within a reasonable time, depending upon the availability of the respective information. The Indian Contract Act provides that the liability of the guarantor/surety is co-extensive with that of the principle debtor and the bank has the right to recover its dues from either of them singly or jointly.

All details relating to Foreign Exchange rates and charges will be made available to customers at branches specifically dealing with International Banking business including cross border payments. The above details will however be subject to the statutory requirements applicable to International Finance and Trade and Foreign Exchange. Issuance of Acknowledgements to the loan applicants: At all branches of our Bank, the loan applicants can get acknowledgement for their applications handed over to Manager/Sub-Manager for future reference.

Safe Deposit Locker facility is provided by the bank at certain branches where safe deposit vaults are installed. Lockers are hired out by the bank only on its properly introduced individual customers either singly or in joint names as per the priority and availability. The allotees of the locker will have to pay the annual rent as per norms of the bank in advance for one year and they are suggested in their own interest and for convenience to open a fixed deposit with interest sufficient to cover the annual rentals payable.Access to safe deposit vault remains open upto 1 hour before closure of working hours of the branch on all working days. The hirer is to be present for opening the locker and must sign the attendance register. Instructions can be given regarding the mode of operation of the vault.

Nomination facilities are available to all depositors and locker hirers (individual capacity) in both single and joint accounts. Nominations can be made by the depositor(s) in favour of a person to receive the amount lying to the credit of depositor(s) on the death of the depositor. Nomination once made can be changed during the life time of the depositor(s). The nominee can be an individual only and not an association, a society, a trustee and other organisation or office bearer in his official capacity. A minor can be a nominee but during the period the minor does not attain majority, the natural guardian will receive the amount on minor's behalf. It is important to note that the right of the nominee to receive payment from the bank arises only after the death of the depositor in single account and on death of all depositors in case of joint account. In joint account nomination and its modification can only be made by all the depositors / Account holders jointly. Individual instructions for nomination or change in nomination in joint accounts cannot be accepted by the Bank.