| Real Time Gross Settlement |
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 Real Time Gross Settlement |
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Real Time Gross Settlement (On line Funds Transfer to other banks)
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| What is RTGS? |
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Real Time Gross Settlement System (RTGS) is a funds transfer mechanism where transfer of money takes place from one bank to another on a real time basis. In other words, this is an electronic payment processing environment wherein transactions are settled as soon as they are processed.
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| Who can avail this facility |
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Only customers of the branch where they are having Savings/Current Accounts
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| In what way it is beneficial to the Customers |
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Customer can remit funds to the account of another RTGS enabled bank branch
The funds are transferred instantaneously at nominal charges
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| Min Amount for Transfer |
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Rs 2.0 lakhs
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| Max Amount for Transfer |
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No Limit
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| Charges |
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Rs 2 lakh to Rs 5 lakh - not exceeding Rs 25 per transaction.
Above Rs 5 lakh – not exceeding Rs 50 per transaction.
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| What the customer must have for remittance |
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IFSC of the bank branch to which the remittance to be made (IFSC is 11 characters code)
Beneficiary account number, Name and Address (to whom the remittance is intended to )
Approach the branch with the above details
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| How to get the IFSC of the branch |
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- It is available on the cheque leaf supplied by the bank
- Can also get from the branch
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| What is the time frame for reaching the funds at the other end |
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Instantaneous
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| Cut off time for remittance through RTGS |
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Monday to Friday : 0900 hrs to 1630 hrs
Saturday : 0900 hrs to 1330 hrs
RTGS works on all days except on Sundays and National Holidays
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| Important - Account Number |
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Outward :While remitting the funds, Account Number of the beneficiary is to be mentioned correctly in the voucher (to whom the remittance is intended to ).
Inward : While seeking remittance from other bank Customers it is mandatory to quote your 15 Digit Finacle Account Number compulsorily.
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| Helpline |
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For further details and redressal of RTGS complaints, please contact at following address:
Andhra Bank, Service Centre,
11, Homi Modi Street, Bansilal Building
Fort, MUMBAI 400 001
Phone : 022-22610228/22610106
email: neftcell@andhrabank.co.in
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