Andhra Bank
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Toll Free Number: 1800 425 1515

Call 040-23122297 for Internet & Mobile Banking/ATM -24x7 Helpdesk or mail to us on adchelpdesk@andhrabank.co.in

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As per RBI circulars DBOD. No. Leg BC. 91 /09.07.005/2007-08 dated June 4, 2008; DBOD.No.Leg.BC.123/09.07.005/2008-09 dated 13th April 2009, DBOD.No.Leg.BC.38 /09.07.005/2012-13 dated 5th September 2012, DBOD.No.Leg.BC.113 09.07.005/ 2013-14 dated May 21, 2014 and DBR.No.Leg.BC.96/09.07.005/2017-18 dated 9th November, 2017 all banking services are being provided to persons with disabilities.

Andhra Bank is committed to providing all our services to customers with disabilities without Discrimination.

The RBI guidelines have been upheld by the internal circular numbers 316 Reference No49/5 dated 04-12-2008, Circular No 296 Reference No 55/24 dated 13-11-2017, Circular No.368 Reference No 55/32 dated 05.01.2018. These circulars uphold the bank’s commitment to offer all its banking services and products to customers with disabilities without discrimination.

We are committed to make our websites, net banking and mobile banking compliant to Web Content Accessibility Guidelines (WCAG).

Our bank has accessible ATMs set up as per the ‘IBA Standards on Accessible ATM’. Details about talking ATM locations can be seen in the file attached here.

In case of a customer with disability facing any difficulty in receiving any services of the bank please contact the nodal officer for redressal.

Download “BANKERS’ GUIDE FOR CUSTOMERS WITH SPECIAL NEEDS AND PERSONS WITH DISABILITIES” book Compiled by Indian Banks’ Association.

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