Andhra Bank
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Toll Free Number: 1800 425 1515

Call 040-23122297 for Internet & Mobile Banking/ATM -24x7 Helpdesk or mail to us on

  Security Alert to our Customers

Lately we have heard or read of various fraudulent e-mails sent to customers of financial institutions in several countries. These e-mails contain embedded links to websites that look similar to the financial institution's website and request for confidential information from the customer such as NetBanking passwords, TINs, etc. Click here to know more.

At Andhra Bank, security of your account transactions has always been our priority . We have already implemented 128-bit Secure Socket Layer (SSL) technology. Plus, a host of internal control measures and processes ensure that your transactions remain confidential.

  Precautions for using NetBanking

Always check the padlock symbol on the bottom right hand corner of your webpage to ensure that you are connected to a secure session with Andhra Bank. This is the VeriSign security symbol and confirms that the site you are interacting with is ( View padlock symbol )

Please check for the following website address for Andhra Bank NetBanking and click on the "Verisign Secured Certificate symbol". This page gives the information on the website authenticity along with the validity of the licence"

Beware of fraudulent websites which look similar to the Andhra Bank NetBanking site. Ensure that you are on the Andhra Bank NetBanking site before disclosing any confidential information ( NetBanking password , Telephone Banking password , etc. ) by checking the URL of the webpage.
The NetBanking website will have the URL

Beware of scam e-mails which may contain a virus or be linked to a fraudulent website inorder to elicit your confidential information.

Always log-out when you exit NetBanking to ensure that your secure session is terminated. Do not exit simply by closing the browser. ( View Log-out links )

Do cross-check your last login information available in NetBanking regularly to monitor your NetBanking sessions

The bank recommends that sensitive data such as Card Numbers, Cust-Id, Account Number are typed and that the "copy+paste" function is not used. The data entered by using "copy+paste" function is stored in the clipboard and may be vulnerable to misuse using special programs.

  Checklist for using your NetBanking password - IPIN:

Change your IPIN after your first login

Memorize your IPIN and destroy the IPIN mailer .

Do not write your IPIN for reference

Do not disclose your IPIN (password) to anyone , including Andhra Bank employees

It is advisable to change your password regularly

It is advisable to use a combination of letters and numbers in your password

It is advisable not to access Andhra Bank NetBanking from a shared PC ( e.g. Internet cafe , etc. ) . There could be a risk of capturing your keystrokes (including your Cust Id and IPIN) by certain programs running in the memory of the shared PC without your knowledge.

  Please do not disclose any personal & confidential information to anyone , including Andhra Bank employees. This includes -
  • NetBanking password / IPIN
  • Phone Banking password / TIN
  • ATM / Debit Card / Credit Card PINs
 If you have any suspicions of a fraudulent e-mail or a website which requires your private and confidential information related to Andhra Bank , please inform us immediately . You can call our Phone Banking numbers or forward the e-mail to